Data Privacy

smagin media LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our video production services.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you contact us, request a quote, submit a project inquiry, or communicate with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Project details and production requirements
  • Billing and contract information
  • Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data
  • Referring website or search terms

We may collect this information through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide video production services
  • Prepare estimates, proposals, and contracts
  • Communicate about projects and services
  • Process payments and invoices
  • Improve our website and services
  • Send updates or marketing communications where permitted
  • Protect our business, website, and clients from fraud or misuse

3. Video Production Content and Client Materials

During video production projects, we may receive or create materials including:

  • Video footage
  • Photos
  • Audio recordings
  • Scripts
  • Logos and branding materials
  • Interview recordings
  • Other project-related files

We use these materials only for the purposes agreed upon with our clients. Ownership, licensing, and usage rights for produced content are governed by individual client agreements, contracts, or production agreements.

We will not publicly display, publish, or use client footage for promotional purposes unless we have received appropriate permission or authorization.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand visitor behavior.

Cookies may be used for:

  • Website performance
  • Analytics
  • Security
  • Remembering user preferences

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Analytics and Third-Party Services

We may use third-party services to help operate our website, analyze traffic, process payments, or communicate with visitors.

These services may collect information according to their own privacy policies. Examples may include:

  • Website hosting providers
  • Analytics providers
  • Email communication platforms
  • Scheduling tools
  • Payment processors

We encourage you to review the privacy policies of any third-party services you interact with.

6. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

  • With trusted service providers who help us operate our business
  • To complete requested services
  • To comply with legal obligations
  • To protect our rights, safety, or property

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Meet legal, accounting, or contractual obligations
  • Resolve disputes

Project files and media assets may be retained according to individual client agreements.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to your information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Opting out of certain communications

To make a privacy request, contact us using the information below.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including rights to request information about the personal data we collect, request deletion, and opt out of certain data sharing practices.

We do not sell personal information as defined under applicable California privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

smagin media LLC
The Helmsey Building
230 Park Ave New York, NY 10169